Was Everything Okay With The Linens?

The bedspread in our room was okay. The desk was neat; the towels looked clean. We tried to ignore the carpet that was worn in places. The clerk at the front desk was polite and going through her routine questions. The napkins were a little frayed, and yes, it did cross my mind that these […]

Growing a Thriving Linen Service in Austin

A successful service business in Austin is more than just a place where transactions happen. It’s about creating meaning and value. It’s also where remarkable experiences happen on a regular basis that adds to the story your brand sells. Customers have too many options to have patience with a bad brand or business relationship. If a customer […]

Sometimes It’s About the Linens and Other Times It’s Not

The bedspread in our hotel room was beautiful. The pillows were white and plush. The room had a great view. The linens and towels looked fresh and clean. However, the customer could not ignore the bed bugs, and the hotel did not seem to care. Stephanie Mejia took to Facebook Friday evening to share with the world […]

Choosing the Right Towel

    Don’t throw in the towel! Towels. How do I choose the right towels? To some, they are just a commodity, but choosing the right towels for your business whether you are a hotel, bed and breakfast, massage/salon, medical facility, or a restaurant can make a big difference in your bottom line as well […]

What Austin Luxury Guests Want Besides Great Linens

  Richard Gere, an Austin regular and legendary Hollywood actor, knows a thing or two about luxury living and hoteliering. He is used to traveling in ultra luxe and having super luxury accommodations. One of Gere’s favorite hotels is The Oberoi in New Delhi. Gere goes to great lengths to ensure the hotels where he […]

Bed Bugs, Lice, and Linens

Bed bugs or lice, just the mention makes you want to itch. The Centers for Disease Control estimates there are anywhere from six to 12 million infestations of lice per year. The lice are transferred most frequently by heads touching heads, not in the sharing of hats or scarves as was often the thought of […]

Choosing Your Austin Wedding Day Linens

Austin and the Texas Hill Country is a super hot spot for that one of a kind wedding. Choosing your wedding linens and aesthetics that fit into your vision of the perfect wedding can be frustrating and overwhelming. So I hear your question loud and clear, “Where do I start?” Not to worry we’ve got […]

Reduce Infections with Copper-Infused Linens

Copper is an essential element in our body. It is also an element increasingly found in medical and hospital linens. Sentara Albemarle Medical Center recently debuted new linens and patient gowns infused with copper. The medical center also has plans to install copper-infused handrails and tabletops for patients this summer, according to Bonnie Thrift the […]

In-Room Hotel Dining Trends

According to Hotel F&B, Thompson Chicago, a luxury lifestyle hotel located along Chicago’s Gold Coast, launched an elevated new in-room dining program that emphasizes some overlooked luxuries in traditional room service. Luxuries such as a restaurant quality experience, attention to details; unobtrusive, intuitive service; and most of all customization. At a time when hotel room […]

“Superbugs” On Your Floors And Linens

The American Journal of Infection Control recently published a report that confirms, “Hospital room floors may be more of a ‘superbug’ threat than many hospital staffers realize.” Dr. Abhishek Deshpande, the lead researcher from the Cleveland Clinic, said, “Efforts to improve disinfection in the hospital environment usually focus on surfaces that are frequently touched by […]

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