The Austin Linen Service Strategic Plan

  Herb Kelleher founder of Southwest Airlines said, “We have a strategic plan. It’s called doing things.” When you think about accomplishing really, really great things in your business, a strategy has consequences and affects outcomes. For example, Austin Linen Service has a bold strategy that we are implementing right now. Our plan involves a […]

Putting the Feeling Into Linens and Towels

I believe every business in Austin want’s more business and more attention. At Austin Linen Service we provide world class commercial laundry and linen service to the Austin area. We bring care and attention to the art of laundering for our customers throughout Austin and the surrounding Texas Hill Country. I like to think that we […]

Nothing Happens At Austin Linen Until Somebody Feels Something

“We are Austin’s premier professional linen cleaning service.” This is our mantra at Austin Linen Service. It reminds us of the standards we aspire to live to be the leader in linen services. When it comes to changing how people “feel” about our freshly pressed linens, we realize nothing happens until somebody feels something. There […]

I Came Here for Clean Linens And To Be Inspired

Business has changed (and so has linens). Today we have access to all the information and tools we want right at our fingertips. We communicate differently than we did just a few years ago. Instead of using our phones to communicate we chat, or if you are Generation Z you SnapChat. We also buy differently […]

Success Is More Than Clean Linens At Austin Linen Service

  Success is supposed to be simple: a clean shirt, nice shoes, and a good lunch. Once you connect with the right people, it leads to more of the right people until you have enough of the right people. That’s success. It’s more complicated than that, but eventually, most people will figure it out. For […]

Everybody Wants Change, Including Your Linens & Towels

“Everybody wants to change the world; nobody wants to help mom with the dishes.” — PJ O’Rourke We’ve all heard variations of the platitude, “Real change comes from within” at least a million times before. We hear it so often that the meaning never sinks in, so we continually focus and remind ourselves again and […]

Quality Linens, Towels, and Sleep

What’s trending today? Sleep. The trend in our interest in sleep has grown according to Google Trends by 68 percent over the last ten years. There is even a Ted Talk on how to succeed by getting more sleep as well as a New York Times best-selling book on, you guessed it, sleep. Sleep permeates […]

Your Towels and Linens Are Part of the Experience

“If you are really building great things, then people ought to be benchmarking themselves against you.” — Peter Salvati What your towels and linens say about your business Today, customers take features and benefits, product quality, and a positive brand image as a given. What customers want is for you to dazzle their senses, touch […]

Choosing The Right Pillow

Where do you start when choosing a pillow? Should you decide based on brand, price, or material? Ultimately I believe your home pillow selection comes down to your personal preferences. For example for a hotel or bed and breakfast, it will likely come down to quality and price. However, it is different for everyone. Following […]

Will It Fly?

In his book Will It Fly?, Pat Flynn shares an idea he uses to determine whether your next business idea will fly or not. His idea is for you to imagine yourself transported five years into the future. Let’s assume five years from today you find yourself at Austin-Bergstrom International Airport. As you make your […]