Linens and Laundry

The laundry requirements of a hotel, salon, spa or fitness center can be staggering. Whether you are just starting out with a small beauty salon, or in charge of a thriving fitness center, the more successful a business is, the more laundry there will be. Outsourcing the laundry is an efficient and cost effective way […]

Price Is The Story We Sell To Ourselves

Today someone is going to pay $200 for a shirt at Nordstrom. Someone is going to make reservations at Ruth’s Chris and will shell out $400 for dinner. There is someone at The Domain right now shopping at Gucci and they will pay $1,500 for a handbag. Hopefully it’s not my wife! Crazy? Maybe, but […]

Finding the Best Wedding Linens

It’s the middle of the summer wedding season and many couples and families are already preparing for fall weddings. Though there are many considerations that go into planning a wedding and reception, among the items that cannot be overlooked are the wedding linens for the reception, which include tablecloths, napkins, chair covers and overlays. Wedding […]

Fighting Dissatisfaction With Excellent Customer Service

Customer dissatisfaction is the bane of customer loyalty. It ultimately results in people, those who are both loyal to a business as well as new, switching one service to try another and repeating this cycle until their expectation and satisfaction are ultimately met. The market seeks value in the services and products it pursues. Dissatisfaction […]