Shipping Policy
ORDER PROCESSING: Please allow 2-3 days to process your order. Expect an email within 48 hours to let you know your order is on the way!
STORE PICKUP - Is not currently available
LOCAL DELIVERY During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 40 miles radius of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders placed before 9am during store hours 10am-6pm will be delivered within next 2 days Orders placed outside of these hours will have one day processing time. When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING Orders are generally shipped within 2-3 days using either DHL Global or TCS shipping. We cover all flat rates to offer free global shipping.
DOMESTIC SHIPPING RATES AND ESTIMATES: For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. For simple flat rate shipping, we offer free shipping to all countries.
Shipping Options:
| Shipping Options | Rate | Type | Delivery Time |
| DHL Global | Free | International | 2-5 days |
| TCS | Free | Local | 2-3 days |
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at austintextile@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
